Frequently Asked Questions
Everything you need to know about shopping with Pink Desert
When will my order ship?
Most orders are processed and shipped within 1-3 business days. During high-volume collection launches, please allow up to 5 business days for your tracking information to update.
What is your return policy?
We accept returns for store credit or exchange within 30 days of the delivery date. Items must be unworn, unwashed, and have original tags attached. Please note that all clearance items are final sale.
How do I determine my size?
Because we curate a variety of styles, sizing can vary. We provide a detailed size chart and 'Fit Tips' on each product page to help you find your perfect match. If you are between sizes, we generally recommend sizing up.
Do you offer international shipping?
Yes, we ship worldwide! International shipping rates are calculated at checkout based on the destination and package weight. Customs duties and taxes are the responsibility of the customer.
Can I change or cancel my order after it's placed?
Our team works quickly to fulfill orders, so we are unable to make changes or cancellations once an order is submitted. Please double-check your shipping address and cart items before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer Shop Pay Installments for customers who prefer to buy now and pay later.